GharApna Complaint Escalation Matrix Dear Tenants, At GharApna, our mission is to create a “home away from home” experience for all our residents. While we strive to provide prompt and efficient service, we understand that issues may occasionally arise. To ensure every concern is addressed in a structured and timely manner, we have created a clear escalation matrix. Please follow the steps...
May 23, 2025
Dear Tenants, We are updating our key replacement and lockout support policy to ensure smooth operations and better service. Please read the following carefully: Key Replacement Charges If a key is lost, the following replacement charges will apply: Main Door Key: ₹500 Cupboard Key: ₹500 Both Keys Lost: ₹1,000 Please keep your keys safe to avoid these...